Customer Service Associate

We are looking for a customer service professional to join our team! This is a
unique opportunity for someone who loves helping people, has previous customer
service experience, and is familiar with general office operations. The position is
full-time and on-site (not remote) with a Monday through Friday schedule, 8:00am – 5:00pm.

Responsibilities Include:

• Providing excellent front-line customer service.
• Processing customer orders and entering invoice information.
• Coordinating with the sales team to ensure customer satisfaction.
• Tracking orders and shipments as needed.
• General clerical duties.
• Technical support for printing equipment.

Skills:

• Excellent written and verbal communication skills
• High attention to detail
• Experience coordinating with multiple departments in an office setting
• MS Office (Excel required) and ability to learn different software
• Using office equipment; printer, copier, scanner, and multi-line phone
• Time management and multi-tasking
• General accounting or billing experience is a plus